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Cervo Technologies
The Right Source to Outsource

MS Dynamics CRM 3.0

IT Job Openings ( USA - NY)

US-NJ: Carlstadt-Hosting Specialist I

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Job Title:     Hosting Specialist I
Job Location:  NJ: Carlstadt
Pay Rate:      Open
Job Length:    full time
Start Date:    2007-04-30

Company Name:  SunGard Availability Services
Contact:       Human Resources
Phone:         email only
Fax:           Apply at web site

Description:   SHIFT (Sunday-Tuesday 6:00pm-7am; flexible some off shift)

Provide problem identification, problem escalation, and problem resolution.

Effectively use the Monitoring and Management tool set for pro-active identification of events, trouble ticketing, asset management and change management.

Provide a high degree of customer service and customer satisfaction.

Provide on site Level 2 support of new customer implementations.

Utilize applications software in support of the managed hosting services (backup services, security services, network services, etc.)

Assist other technical services groups in the testing of new products and services.

Possess an advanced and complete understanding of server/network monitoring utilizing the monitoring tool set.

  Assist supervisor with adherence of documentation and online information to meet SunGard SAS70 and ISO standards.

  Assist supervisor with schedule and maintenance of facility environmental and PM schedules.

  Assist supervisor with technical training for Jr. Level engineers.

College Degree preferred but will consider applicants with equivalent work-related experience with a minimum educational requirement of a H.S. Diploma or GED equivalent.

3 to 5 years experience in data center operations or equivalent work experience.

2 to 4 years experience of operating, configuring, and administering server operating systems (NT and Unix/Solaris) or equivalent work experience

1 to 3 years experience in configuring network routers, switches, and firewalls.

Sun Solaris Administrator, MCSE or Cisco certification.

Understanding of data center infrastructure technologies.

Ability to setup and configuration Server Hardware.

Excellent verbal and written communication skills.

Excellent organizational skills.

Ability to work on multiple concurrent tasks.

Understanding of network technologies.

Assist in the training and development of new Level 1 Hosting Specialists.

Bachelors Degree in Computer Science or equivalent work experience preferred but not required.

Thorough understanding of network protocol (TCP/IP).

Demonstrates the ability to produce quality work on a consistent basis.

Demonstrates the ability to accept new challenges.

Demonstrates the ability to provide excellent customer service.

Demonstrates the ability to work in a fast paced and highly technical environment.



Please refer to Job code OPS3995 when responding to this ad.

For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/717195.html?source=ng to apply online.

For fastest processing of your resume, this employer asks that
you apply to this job using the URL above.

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