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Perl Programming Language
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contacting Alfred Reibenschuh, creator of (CPAN) PDF-API2 ?
I've found (and I think fixed) a bug in this useful module: http://search.cpan.org/~areibens/PDF-API2-0.61/ I've tried emailing my work (test cases, documentation and code changes) to the email address given here: http://search.cpan.org/~areibens/ but got no response (email was sent 18/may/2007) The module appears to be active, with a most recent release date of 07 May 2007. If anyone knows how I can get in touch, please tell me. BugBear
In article <465ebd1f$0$8759$ed261@ptn-nntp-reader02.plus.net>, bugbear <bugbear@trim_papermule.co.uk_trim> wrote: > I've found (and I think fixed) a bug in this useful > module: > http://search.cpan.org/~areibens/PDF-API2-0.61/ > I've tried emailing my work (test cases, documentation and code changes) to > the email address given here:
Have you submitted a bug to rt.cpan.org? That's a good place to put it. :) -- Posted via a free Usenet account from http://www.teranews.com
brian d foy wrote: > In article <465ebd1f$0$8759$ed261 @ptn-nntp-reader02.plus.net>, > bugbear <bugbear@trim_papermule.co.uk_trim> wrote: >> I've found (and I think fixed) a bug in this useful >> module: >> http://search.cpan.org/~areibens/PDF-API2-0.61/ >> I've tried emailing my work (test cases, documentation and code changes) to >> the email address given here: > Have you submitted a bug to rt.cpan.org? That's a good place to put it. > :)
Well, I did RTFM, and the perl FAQ seemed a bit ... lacking in confidence about rt.cpan.org QUOTE (http://www.cpan.org/misc/cpan-faq.html#Where_is_testers) There is also http://rt.cpan.org/ where you might search for a module bug already reported and/or report a bug. The word "might" didn't fill me with happiness. Still, on your recommendation, I went over to the site, (which was excruciatingly slow) where I was (strongly :-) invited to create a bitcard account. So I did. Then I tried to go back to the main page to login. And got a http 500 "internal server error" from Apache (after another massive pause) BugBear
bugbear wrote: >... rt.cpan.org > Then I tried to go back to the main page to login. > And got a http 500 "internal server error" from Apache > (after another massive pause)
I restarted Mozilla (seamonkey) and this time got a HTTP 500 "proxy error" Is this bug service actually in use by anyone? BugBear
"bugbear" <bugbear@trim_papermule.co.uk_trim> wrote in message
news:465ff2f2$0$8732$ed2619ec@ptn-nntp-reader02.plus.net... > bugbear wrote: >>... rt.cpan.org >> Then I tried to go back to the main page to login. >> And got a http 500 "internal server error" from Apache >> (after another massive pause) > I restarted Mozilla (seamonkey) and this time > got a HTTP 500 "proxy error" > Is this bug service actually in use by anyone?
Yes, it's fairly widely used. (It's often a bit slow.) For this particular module, I would be clicking on the "View/Report Bugs" link at: http://search.cpan.org/~areibens/PDF-API2-0.61/ and then logging in using my PAUSE account. (I've never used a bitcard account. Perhaps there's a problem with bitcard accounts and rt.cpan.org, though I've not heard of any.) Cheers, Rob
In article <465ff2f2$0$8732$ed261@ptn-nntp-reader02.plus.net>, bugbear <bugbear@trim_papermule.co.uk_trim> wrote: > bugbear wrote: > >... rt.cpan.org > > Then I tried to go back to the main page to login. > > And got a http 500 "internal server error" from Apache > > (after another massive pause) > I restarted Mozilla (seamonkey) and this time > got a HTTP 500 "proxy error"
Just try it a few more times. Sometimes the service has problems, but it's still a good place to store patches and bug reports. It might also help to complain to the address given for the site maintainer :) -- Posted via a free Usenet account from http://www.teranews.com
Sisyphus wrote: > For this particular module, I would be clicking on the "View/Report > Bugs" link at: > http://search.cpan.org/~areibens/PDF-API2-0.61/ > and then logging in using my PAUSE account. > (I've never used a bitcard account. Perhaps there's a problem with > bitcard accounts and rt.cpan.org, though I've not heard of any.)
OK. I finally got connected, and keyed in all my nice info. Having clicked on "report bug" (I forget - the OK button) I got a server 500 error. I used my browser to go back (to the filled in form) and tried a few times, separated by a few minutes. I continued to get server errors. Inevitably, of course, my email later reports I now have 5 job tickets open for the same bug. Aaargh! So I go back to rt.cpan.org, and attempt to delete 4 of them or at least status change them to "rejected" or something. But the "modify" link for the bug: http://rt.cpan.org/Ticket/Modify.html?id=27443 gets forwarded on to the home page: http://rt.cpan.org/Public/ HELP!!! BugBear
"bugbear" <bugbear@trim_papermule.co.uk_trim> wrote in message
news:4665537c$0$8727$ed2619ec@ptn-nntp-reader02.plus.net...
> Sisyphus wrote: >> For this particular module, I would be clicking on the "View/Report Bugs" >> link at: >> http://search.cpan.org/~areibens/PDF-API2-0.61/ >> and then logging in using my PAUSE account. >> (I've never used a bitcard account. Perhaps there's a problem with >> bitcard accounts and rt.cpan.org, though I've not heard of any.) > OK. I finally got connected, and keyed in all my nice info. > Having clicked on "report bug" (I forget - the OK button) > I got a server 500 error. > I used my browser to go back (to the filled in form) > and tried a few times, separated by a few minutes.
Actually, I think the same might once have happened to me. I actually checked my emails for the acknowledgement (and it was there !!) before I tried to re-submit. I surmise that the 500 error relates not to the submission of the report, but to something else that is supposed to happen after the report has been received (eg an acknowledgement page, or something like that). > I continued to get server errors. > Inevitably, of course, my email later reports I > now have 5 job tickets open for the same bug.
. . Not sure what you should do here. (I'd probably just leave the dupes there and not worry about it - after all, it's not your fault that this happened.) One thing you could do, is take the advice at the top right corner of the http://rt.cpan.org/Public/Dist/Display.html?Name=PDF-API2 webpage and "... report any issues with rt.cpan.org to cpan-questi@bestpractical.com ". You should probably mention your OS and browser - as that may be relevant to the troubles you experienced. Cheers, Rob
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